Hyperoptic is a UK-based internet service provider (ISP) that offers high-speed broadband services to both residential and business customers. The company was founded in 2011 with the goal of bringing ultrafast broadband to the UK and has since grown to become one of the leading providers of fiber-optic broadband in the country.
One of the key features of Hyperoptic’s services is their use of fiber-optic technology. Fiber-optic cables are made of glass or plastic and use light to transmit data, allowing for significantly faster speeds than traditional copper-based broadband. Hyperoptic currently offers speeds of up to 1 Gbps, which is around 20 times faster than the average broadband speed in the UK. This makes it an ideal option for households and businesses that require a high level of internet connectivity for activities such as streaming, gaming, working from home, and even for running critical business operations.
Hyperoptic’s residential broadband plans are available in a variety of speeds, with options starting from 30Mbps up to 1GB. These plans are offered on a month-to-month basis, so customers can easily switch to a different plan or cancel the service if they are not satisfied. The company also offer bundles of Broadband only or Broadband with Phone. With these packages, customers can enjoy a seamless internet and phone experience all under one bill.
For business customers, Hyperoptic offers a range of tailored solutions to meet the specific needs of different types of organizations. These include dedicated leased lines, which offer a high level of reliability and security, as well as business broadband plans that can be tailored to the specific needs of the organization. Hyperoptic’s leased line service is ideal for businesses that need to transfer large amounts of data, such as video or large files, and require a dedicated, high-speed, and secure connection. Additionally, Hyperoptic provides a range of additional services such as network installation, and 24/7 support to ensure that their business customer’s internet connectivity runs smoothly.
Hyperoptic is aware of the importance of customer service. The company has a dedicated support team that is available to assist customers 24/7, and they offer a range of self-help resources on their website, such as troubleshooting guides and FAQs. Additionally, Hyperoptic also offers a 30-day money-back guarantee, giving customers peace of mind that they can try out the service before committing to a long-term contract.
Hyperoptic is currently available in a number of UK cities, including London, Bristol, Manchester, Liverpool, and Glasgow. The company plans to continue expanding its coverage in the coming years, with the goal of reaching 5 million homes and businesses by 2025. This expansion will bring their ultrafast broadband service to more areas in the UK, making it more accessible to people and businesses.
In addition to its broadband services, Hyperoptic also offers a range of smart home products such as Wi-Fi extenders, smart plugs, and a Smart Home Hub. These devices work seamlessly with Hyperoptic’s broadband service and allow customers to control and monitor their home’s internet usage, and even control other smart devices in their home using a single app.
In conclusion, Hyperoptic is a great option for those looking for a high-speed, reliable broadband service. With its ultrafast speeds, excellent customer service, and flexible plans, it’s well suited to both residential and business customers. Its range of smart home products also makes it a great choice for those looking to upgrade their home’s internet capabilities and control other smart devices in their home. If you’re in an area where Hyperoptic is available, it’s definitely worth considering as broadband.